Privacy Policy

Effective Date: October 24, 2025

1. Introduction

GrantServer ("Company," "we," "us," or "our") operates the website grantserver.com (the "Service"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Service.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you register on the Service, including but not limited to:

  • First name and last name
  • Email address
  • Account credentials (username and password)
  • Profile photograph
  • User role and preferences

2.2 Usage Data

We may automatically collect certain information when you visit, use, or navigate the Service. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes.

2.3 User-Generated Content

The Service allows users to bookmark federal grant opportunities for personal reference. User bookmarks and preferences are stored in association with your account and are not shared with other users or third parties.

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track activity on our Service and store certain information. These technologies are used to maintain user sessions, remember user preferences, and analyze Service usage patterns. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. Artificial Intelligence Features

3.1 No Recording of AI Conversations

GrantServer does not record, log, store, or retain any AI conversations, queries, prompts, or submissions made by users through our AI-powered features. All AI interactions are processed in real-time only and are immediately discarded after processing.

3.2 AI Query Processing

The Service provides artificial intelligence-powered analysis of federal grant opportunities. When you submit questions or queries to our AI features, these queries are processed in real-time and are not stored, logged, or retained by GrantServer in any form. No conversation history, chat logs, or query records are maintained on our servers.

3.3 Third-Party AI Providers

AI processing is performed by third-party service providers (OpenAI and Fireworks AI). These providers process your queries in accordance with their respective privacy policies and terms of service. GrantServer does not control and is not responsible for the data practices of these third-party providers. However, we utilize enterprise-level agreements with these providers that prohibit the use of customer data for training purposes.

3.4 No Training on User Data

Data you submit through our AI features is never used to train, improve, or develop AI models, either by GrantServer or by our third-party AI providers, in accordance with their enterprise agreements. Your AI submissions remain private and are never incorporated into any machine learning datasets.

3.5 AI Response Handling

Responses generated by our AI features are transmitted directly to your browser and are not stored on our servers. GrantServer does not maintain any logs, records, or archives of AI-generated responses. Once an AI response is delivered to your browser, no copy of that response exists on our systems.

3.6 Complete Privacy of AI Interactions

To summarize: GrantServer does not record, store, log, or retain any aspect of your AI interactions, including but not limited to: questions asked, queries submitted, prompts entered, responses received, conversation histories, or any metadata related to AI usage. Your AI interactions are completely ephemeral and leave no trace on our systems.

4. How We Use Your Information

We use the information we collect or receive for the following purposes:

  • Account Management: To create and manage your user account, authenticate your identity, and provide access to Service features.
  • Service Delivery: To provide, operate, and maintain the Service, including federal grant search functionality and personalized features.
  • Communication: To send you administrative information, updates, security alerts, and support messages.
  • Analytics and Improvement: To analyze usage patterns, improve Service functionality, and develop new features.
  • Security: To detect, prevent, and address technical issues, fraud, and unauthorized access.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

5. Disclosure of Your Information

5.1 Third-Party Service Providers

We may share your information with third-party service providers that perform services on our behalf, including but not limited to hosting providers, analytics services, and AI processing services. These service providers are contractually obligated to use your information only as necessary to provide services to us and are prohibited from using or disclosing your information for any other purpose.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order, subpoena, or government agency request).

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

5.4 No Sale of Personal Information

GrantServer does not sell, rent, or trade your personal information to third parties for marketing purposes or monetary consideration. We do not share your personal information with third parties for their direct marketing purposes.

6. Data Security

We implement appropriate technical and organizational security measures designed to protect your information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit, secure password hashing, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or anonymize it so that it can no longer be associated with you.

8. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information, including:

  • Right of Access: You have the right to request access to the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
  • Right to Erasure: You have the right to request deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
  • Right to Data Portability: You have the right to request transfer of your personal information to another service provider in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to our processing of your personal information under certain circumstances.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@grantserver.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@grantserver.com. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Websites and Services

The Service may contain links to third-party websites and services, including social media authentication providers (Google, LinkedIn) and federal grant databases (Grants.gov). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information, including personal information, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.

12. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this Privacy Policy. We may also provide you with additional notice of significant changes, such as by sending an email notification or posting a notice on our homepage. Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of such changes.

13. Contact Information

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

GrantServer
Email: support@grantserver.com
Website: https://grantserver.com

14. Acceptance of This Policy

By using the Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service. Your continued use of the Service following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.